2021 Medicare Advantage & PDP Certifications

2021 Medicare Advantage & Part D Certifications are coming soon!  To keep things simple, we've put together the certification instructions & requirements for the carriers offered through

Golden Age Marketing.


AHIP MEDICARE TRAINING - We recommend getting a head start and being prepared as early as possible for the upcoming enrollment season starting October 15th.  Most core carriers will accept AHIP to cover the core training requirements.  You can reach the 2021 AHIP training module by clicking the following link:  https://www.ahipmedicaretraining.com/ext/ahip/login.php


**Discounts: Aetna/Coventry, Mutual of Omaha, UnitedHealthcare, and Wellcare will provide a $50 AHIP discount if you certify through their portals. This makes the price $125 rather than $175.


Aetna First Look for AEP 2021

  • Coming soon!

Aetna AHIP Certification 2021 Explained

  • New in 2021: Aetna MA/MAPD and SilverScript PDP certifications can both be completed through the same portal.

  • Aetna certification for 2020 will remain available through June 28, 2020. Certification for 2021 opens on July 1, 2020.

  • Passing AHIP does not reduce the number of Aetna test modules.

  • Passing score is 90% for Aetna courses and 90% for AHIP.

  • 3 attempts for Aetna courses and 90% for AHIP.

  • 2021 certs will cover the remainder of 2020.

Certification Links, Guides, Phone Numbers, Emails

AHIP Certification 2021 - Aetna Cost & Discount Information

  • Certification through Aetna’s portal includes AHIP at a $50 discount, bringing the cost to $125.

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Mutual of Omaha First Look AEP 2021

  • Coming soon!

Mutual of Omaha AHIP Certification 2021 Explained

  • Mutual of Omaha certification for 2021 launches on June 29, 2020.

  • There are three components to be “Ready to Sell” Medicare Advantage (MA) for Mutual of Omaha Medicare Advantage Company (MOMAC), Medicare Advantage Insurance Company of Omaha, (MAICO) and Prescription Drug Plans (PDP) for Omaha Health Insurance Company (OHIC). All three components must be completed.
        1. Contracting
        2. AHIP Certification
        3. Product Training

  • Passing score for Mutual of Omaha product training is 85%.

  • 3 attempts.

  • Must pass AHIP and two Mutual of Omaha courses: Medicare Advantage and Prescription Drug. 

  • Training is only accessible to agents who are contracted with Mutual of Omaha for that product.

  • 2021 certs will cover the remainder of 2020.

Certification Links, Guides, Phone Numbers, Emails



2021 SilverScript Certification Available Now

  • Simply visit SilverScriptAgentPortal.com and click on Training & Certification under the Tools menu to get started.

  • If you’ve already passed your AHIP training, you won’t have to take our Medicare Overview or Compliance course. You’ll find instructions on the agent portal on how you can get credit for that training.

  • Before you start your certification, we suggest that you visit the Agent Portal's Reference Materials page and review or download the PDF course workbooks listed under 2021 Certification Training Modules. They’re an excellent resource for you.

    Remember - To access the 2021 courses, you must select 2021 from the Plan Year dropdown menu in the top-left corner of the page. When you've completed your training, be sure to switch the Plan Year back to 2020.

SilverScript AHIP Certification 2021 Explained

  • Agents must do 3 things to be ready to sell SilverScript:
    Step #1: Contract with Aetna. This is a requirement to be eligible for commissions on plans with effective dates of 1/1/2021 and later. (Note: If you’re already contracted for Aetna MA/MAPD, you can skip this step, as there’s no additional action you need to take with your contract.)
    Step #2: Complete 2021 certification.
    Step #3: Receive a ready-to-sell notice

  • There are separate certification processes for Aetna MA/MAPD and SilverScript PDP. Completing 2020 Aetna certification does not satisfy the certification requirement for SilverScript.

  • 2021 Certs will NOT cover the remainder of 2020.

  • TAKE AHIP FIRST! If you pass AHIP first you can skip 2 of the 3 SilverScript test modules. 

  • There’s a link on Agent Portal to transmit their AHIP send scores. 

  • In Pinpoint, the direct scores to be sent upon registration for the test, Gorman, agents can use Silver Mail to upload the cert.

  • Passing score is 90%.

  • SilverScript allows 3 attempts.

Certification Links, Guides, Phone Numbers, Emails

Broker Services

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AHIP Requirements for UnitedHealthcare Agents

Please Note: Some of the information on this page relates to UnitedHealthcare’s AHIP requirements for AHIP 2020. We will be updating with info for 2021 as we receive it. While many details will remain the same for 2021, be sure to contact Golden Age Marketing with any questions.


All the information you need to meet UnitedHealthcare’s requirements for AHIP.  Find First Looks, guides, contacts, portals, and information on cost and discounts for 2021.


UnitedHealthcare First Look for AEP 2021

  • Coming soon!

UnitedHealthcare AHIP Certification 2021 Explained

  • UnitedHealthcare Certification for 2021 launches on June 29, 2020.

  • New in 2021 – Training and certification materials are now available in both English and Spanish.

  • If the required prerequisite modules are failed an agent will receive no earned renewals during the plan year!

  • Take AHIP first! If you pass AHIP prior to taking the certification, you can skip 5 of the modules in UHC’s certification.

  • UHC allows 6 attempts to pass AHIP.

  • UHC allows 6 attempts per the prerequisite modules.

  • UHC allows 6 attempts per plan module.

  • 3 prerequisites: Medicare Basics, Ethics and Compliance, and AARP Course.

  • AHIP eliminates the need for the Medicare Basics course.

  • 3 modules to complete.

  • 1 optional: CSNP/DSNP.

  • Passing score for UCH certs is 85%. 

  • 2021 certifications will cover the remainder of 2020.

Certification Links, Guides, Phone Numbers, Emails


For 2021 training and certification - please access the Centene Learning Center HERE

WellCare: IMPORTANT Contracting & Certification Updates

As we move forward with the combination of Centene and WellCare, a lot of exciting work has been done to improve and integrate broker contracting and Annual Certification Training (ACT).



In order to streamline the contracting process, we (WellCare) have combined our separate contracts into on Centene Broker Contract.

Action Required:

  • Contracting will begin soon and should be completed as soon as possible but no later than September 30, 2020.

  • All brokers must review, acknowledge, and complete the combined Centene Broker Contract.


Annual Certification Training:

We (Wellcare) are excited to announce 2021 Annual Certification Training (ACT) will be available in the coming weeks, and one, combined ACT will certify you to market and sell all Centene products, including MA/MAPD and PDP:

  • Allwell

  • Ascension Complete

  • Fidelis Care

  • Health Net

  • WellCare


Completing 2021 ACT will certify you to market and sell both 2020 and 2021 plans.


New This Year:

  • Manual, separate transmission of AHIP has been eliminated!

  • Real-time AHIP to ACT training availability (once 2021 ACT available).

  • Simple retrieval of AHIP and ACT training transcripts from one location


AHIP Notes:

  • 2020 AHIP will no longer be available as of June 19, 2020.

  • 2021 AHIP is being released June 22, 2020

  • Complete AHIP through our training site to access discounted pricing ($125 vs $175)


Contracting and Annual Certification Training Reminders:

  • You will not be eligible to market or sell Centene products until the combined Centene Broker Contract and 2021 Annual Certification Training (ACT) is completed.

  • You will not be eligible to market or sell any Centene or WellCare products for plan year 2021 until the combined Centene Broker Contract and 2021 ACT is completed.

  • If you do not complete the combined Centene Contract or complete 2021 ACT before September 30, 2020, your Broker Status will be changed to Suspended, and you will not be eligible to receive commissions for any prior business, including renewals.

  • Completing the combined Centene Contract will not change your current contract level.


WellCare First Look for 2021 - COMING SOON

WellCare 2020 Agents’ First Look – National (PDF)

WellCare AHIP Certification 2021 Explained

  • Passing AHIP does not reduce the number of WellCare test modules.

  • Passing score is 85%.

  • 3 attempts.

Certification Links, Guides, Phone Numbers, Emails